The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, performance management, training coordination and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organization and problem-solving skills are important, as well as discretion when handling employee matters. Experience with HR systems, Indonesian labor law and multicultural teams is advantageous. The candidate should be approachable, service-oriented, able to work under pressure and comfortable supporting both management and colleagues in a busy resort environment.
Shangri-La is a major luxury hospitality group founded in Asia and operating hotels, resorts and related properties across the world. The company is known for refined service, strong attention to guest experience and its welcoming Shangri-La hospitality culture. Its Indonesian properties typically serve leisure and business travelers and employ multicultural teams across rooms, food and beverage, recreation and corporate support functions. Human resources roles within Shangri-La combine practical employee support with high standards of training, engagement, compliance and staff welfare. Benefits and salary can vary by property, experience and whether the position is based at a city hotel or remote resort. Employees may also receive meals, accommodation or service-charge participation, depending on the location and employment package.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, Bintan and other resort islands. Bali has the largest international tourism market and a relaxed, social lifestyle, while Jakarta and Surabaya provide broader corporate and hotel career options. Lombok, Bintan and smaller islands offer quieter living, beaches and resort-focused work, although transport and services can be more limited. Indonesian culture values politeness, community, religious respect and relationship-building; modest dress and sensitivity toward local customs are important. Living costs vary greatly, with tourist areas generally more expensive. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers commonly arrange immigration support, but applicants should confirm the contract, accommodation, insurance, taxes and relocation costs before arrival. English is useful in international hotels, while basic Indonesian greatly improves daily life and workplace communication.
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