Security Manager / Assistant Security Manager

Job Description

The Security Manager or Assistant Security Manager is responsible for protecting guests, employees, property and hotel assets. Requirements typically include relevant security or hospitality experience, supervisory or managerial ability, knowledge of emergency response, loss prevention, incident reporting and local safety regulations. Experience in a hotel, resort, military, police or corporate security environment is advantageous. The successful candidate should be physically fit, calm under pressure, observant, trustworthy and confident when handling emergencies or difficult situations. Strong communication skills, leadership ability, professional presentation and willingness to work shifts, weekends and public holidays are expected. Familiarity with CCTV, access control, fire safety and security procedures is also desirable.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, high service standards and a strong focus on guest comfort and personalised experiences. Its Malaysian properties serve business and leisure travellers and typically include accommodation, restaurants, meeting facilities, recreational amenities and comprehensive hotel operations. Shangri-La employs professionals across hospitality disciplines, including front office, food and beverage, culinary, engineering, housekeeping, finance and security. Employees are generally expected to demonstrate professionalism, teamwork, integrity and commitment to guest and colleague safety. Benefits and working conditions vary by property, role and employment contract.

Destination Guide

Malaysia offers hospitality and security opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and coastal resort areas. Langkawi, Penang and Sabah provide island or beach lifestyles, while Kuala Lumpur offers broader career options, shopping, transport and international communities. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with food, festivals and respectful social customs playing an important role. Living costs are moderate compared with many international destinations, although central Kuala Lumpur and popular resort islands can be more expensive. Foreign employees normally need an employment pass or other employer-sponsored work authorisation before starting work; the hiring company generally handles the application. Candidates should confirm accommodation, healthcare, transport, taxation, contract terms and visa support. English is widely used in hotels, while Malay is the national language.