The Director of Business Development, RSR & GSH is expected to lead commercial growth, strengthen relationships with key corporate and leisure accounts, and increase revenue across Shangri-La’s resort and global sales channels. Requirements typically include a degree in business, hospitality, marketing, or a related field; substantial experience in hotel sales, business development, or destination marketing; strong knowledge of the Malaysian and international travel markets; and proven leadership and negotiation skills. The successful candidate should be commercially driven, highly networked, comfortable working with senior stakeholders, and capable of developing strategic sales plans, managing budgets, monitoring performance, and representing the company at trade events and industry functions.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, distinctive properties, strong local connections, and its guest-focused Shangri-La hospitality philosophy. In Malaysia, Shangri-La operates prominent city hotels and resort properties, serving business travellers, families, leisure guests, meetings, and luxury tourism markets. Its commercial teams work across hotel sales, global accounts, events, partnerships, travel trade, and destination promotion. The company generally offers a multicultural working environment, professional development opportunities, and employee benefits that may include accommodation or meals in resort locations, health coverage, discounts, and performance-related incentives, depending on the property and employment terms.
Malaysia offers varied opportunities in luxury hotels, resorts, tourism, events, sales, and business development, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and resort islands such as Redang and Tioman. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in hospitality and business. Lifestyle ranges from energetic city living to relaxed beach and island communities, with excellent food, warm weather, and generally moderate living costs. Foreign employees normally require an employment pass sponsored by the employer; approval depends on the role, salary, qualifications, and current immigration rules. Relocation packages may include flights, accommodation, transport, medical coverage, or meals, especially for resort positions. Applicants should confirm pass sponsorship, housing, taxation, probation terms, and benefits directly with Shangri-La before accepting an offer.
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