The Assistant Director of Sales supports commercial performance for Shangri-La Rasa Sayang Resort and Golden Sands Resort, developing leisure, corporate, group and wholesale business. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, strong knowledge of Malaysian and international markets, and proven client-management skills. The successful candidate is expected to help achieve revenue targets, lead sales activities, maintain relationships with travel partners and key accounts, monitor market trends, prepare forecasts and reports, and coordinate closely with revenue management, marketing and operations. Excellent communication, negotiation, presentation and leadership skills are essential, together with flexibility for travel, networking events and occasional weekend or holiday work.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable surroundings and strong destination experiences. In Malaysia, Shangri-La operates several prominent hotels and resorts, including the Rasa Sayang Resort and Golden Sands Resort in Penang. The group serves leisure travellers, corporate guests, families, groups and events, supported by extensive sales, marketing, food and beverage, wellness and guest-service operations. Employees generally work in a structured international environment where service standards, teamwork, commercial performance and cultural awareness are highly valued. Career opportunities can provide exposure to luxury resort operations, regional travel markets and the wider hospitality industry.
Malaysia offers strong opportunities in hotel sales, tourism, events, food and beverage, aviation and resort operations, particularly in Penang, Langkawi, Kuala Lumpur, Sabah and Sarawak. Penang combines beaches, heritage streets, excellent food and a lively expatriate community; Langkawi offers a slower island lifestyle with strong resort employment. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Living costs are moderate, although popular island locations can be more expensive. Employers commonly support foreign hires with a work permit, but approval must be obtained before employment begins and normally depends on company sponsorship. Candidates should confirm accommodation, transport, medical coverage, relocation assistance and permit arrangements in writing. Malaysia has warm weather year-round, with heavier monsoon periods varying by region.
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