Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports daily financial controls, audit preparation, transaction reviews, reconciliation, compliance checks and the prevention of errors or irregular activity. Candidates typically need a diploma or degree in accounting, finance, business or a related field, along with good numerical ability and basic knowledge of accounting procedures. Previous experience in hotel finance, internal control or administration is useful, although suitable entry-level candidates may be considered. The role requires accuracy, integrity, confidentiality, strong organisation and confidence using Microsoft Office or finance systems. The successful candidate is expected to follow company policies, identify discrepancies, maintain clear records, meet deadlines and work cooperatively with finance and operational teams in a busy hospitality environment.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and serviced residences across Asia and other international markets. The group operates properties under the Shangri-La, Shangri-La Rasa, Traders and related brands, with a strong focus on personalised service, comfortable accommodation and destination experiences. Its Malaysian portfolio includes established city hotels and resort properties serving business and leisure travellers. Shangri-La places importance on guest satisfaction, employee development, operational standards and responsible business practices. A finance risk control position supports the integrity of hotel operations by helping ensure that revenue, purchasing, cash handling and reporting processes are properly monitored. Employees typically work in a multicultural environment with opportunities to gain experience across hotel departments and, depending on performance and vacancies, progress within the wider hospitality group.

Destination Guide

Malaysia is more than an island destination, with opportunities concentrated in Kuala Lumpur, Penang, Johor, Sabah and Sarawak. Hospitality, finance, technology, healthcare, education, manufacturing and tourism offer regular employment, while resort islands such as Langkawi, Tioman and parts of Sabah provide hotel and marine-related roles. Malaysian culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with English widely used in business and tourism. Lifestyle costs are moderate compared with many major Asian cities, though Kuala Lumpur and popular resort areas are more expensive. Foreign nationals normally need an employer-sponsored Employment Pass or another appropriate work permit; working before approval is not permitted. Employers generally manage the application process, while candidates should verify qualifications, contract terms and immigration requirements before relocating. Housing, transport and healthcare access vary by location, so researching the specific property and nearby town is advisable.