The Business Development Manager – MICE is responsible for generating business from meetings, incentives, conferences and exhibitions, with a focus on corporate and group accounts. Requirements typically include a degree or diploma in hospitality, business or marketing, along with several years of hotel sales experience in the UAE or wider Middle East. The candidate should understand the MICE market, maintain strong corporate and agency relationships, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and account-management skills are expected. Familiarity with CRM systems, local business practices and the luxury hospitality sector is valuable. The role also requires flexibility, commercial awareness, regular client visits and the ability to coordinate closely with events, revenue and operations teams.
Shangri-La Group is a leading luxury hospitality company founded in Hong6 Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its properties are known for attentive service, refined accommodation, distinctive dining and strong destination experiences. In the United Arab Emirates, Shangri-La operates high-end hotels and resorts serving leisure travellers, business guests, weddings and major corporate events. The company places emphasis on genuine hospitality, cultural understanding, service consistency and professional development. A Business Development Manager – MICE would typically work with corporate clients, event agencies, destination-management companies and international accounts to grow group and conference business. Shangri-La roles generally offer an international working environment, structured hotel operations and opportunities to build a career within a global luxury brand.
Although the UAE is not an island, it offers a highly international lifestyle across Abu Dhabi, Dubai and the coastal emirates. Hospitality, tourism, events and luxury retail provide strong job opportunities, particularly for candidates with MICE, hotel sales and multilingual experience. The culture blends Emirati traditions with a large expatriate community; modest dress and respectful behaviour are appreciated, especially during Ramadan. Life is modern and convenient, with excellent transport, restaurants, beaches and entertainment, though summer heat can be intense and living costs are high. Employers commonly provide or arrange an employment visa, medical insurance and sometimes accommodation, transport or an annual flight allowance. Employees must not work on a tourist visa. Before relocating, confirm the contract, benefits, probation terms and accommodation arrangements, and budget carefully for rent, deposits and daily expenses.
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