Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, banquets and corporate events from initial enquiry through completion. Requirements typically include several years of hotel or event-management experience, strong knowledge of banquet operations, budgeting, sales coordination and client relations, along with excellent communication and organisational skills. The successful candidate is expected to lead event teams, coordinate closely with food and beverage, kitchen, rooms and finance departments, negotiate with clients and suppliers, achieve revenue targets, and maintain Shangri-La service standards. Flexibility, commercial awareness, attention to detail and the ability to manage multiple events under pressure are essential. Previous experience in a luxury hotel and knowledge of the Malaysian market would be advantageous.

Company Info

Shangri-La is a global luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Africa. The group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, meetings and leisure facilities. Its Malaysian properties serve business and leisure travellers and commonly include extensive banquet and conference operations, restaurants, wellness facilities and guest activities. Shangri-La places strong emphasis on customer satisfaction, colleague development, operational excellence and responsible business practices. A Senior Events Manager would typically work with corporate clients, wedding planners, destination-event organisers and internal hotel departments to deliver polished, commercially successful events while protecting the brand's luxury standards.

Destination Guide

Malaysia offers varied opportunities in luxury hotels, resorts, events, tourism, food and beverage and business services. Popular island destinations include Langkawi, Penang, Redang, Perhentian and Tioman, while Kuala Lumpur and major mainland cities provide the largest employment market. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality, although Malay is the national language. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport, though resort-island housing and imported goods can cost more. Foreign hires normally need employer sponsorship, an approved employment pass and supporting documentation before starting work. Employers often assist with applications, accommodation and relocation, but requirements vary by role and nationality. Candidates should confirm current immigration rules, medical checks, tax obligations and whether benefits include housing, flights or meals.