The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring attentive service, accurate orders, cleanliness, and compliance with Shangri-La standards. Candidates typically need a diploma or certificate in hospitality, previous restaurant or hotel experience, strong English communication skills, and sound knowledge of food and beverage service. The role requires leadership, customer-service ability, staff coaching, cash-handling awareness, and the flexibility to work rotating shifts, weekends, and public holidays. The successful candidate is expected to remain professional under pressure, resolve guest concerns promptly, coordinate effectively with the kitchen and other departments, and help achieve guest-satisfaction and revenue targets.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian-inspired hospitality, high service standards, and its Shangri-La care philosophy. Its Singapore property, Shangri-La Singapore, is a landmark luxury hotel set within landscaped gardens near Orchard Road. The hotel offers accommodation, restaurants, bars, meeting facilities, wellness services, and event spaces, serving leisure travellers, business guests, and large functions. Employees generally work in a multicultural environment with opportunities to develop through structured training and internal mobility. Food and beverage supervisors support the hotel’s outlet operations by leading service teams and helping deliver consistent, personalised guest experiences.
Singapore is a compact, modern island city with strong opportunities in hotels, restaurants, tourism, retail, finance, healthcare, and technology. Its hospitality sector attracts international workers, although competition can be strong and employers usually value relevant experience, English ability, and recognised qualifications. The culture is multicultural, combining Chinese, Malay, Indian, and international influences; respect, punctuality, cleanliness, and efficient service are highly valued. Lifestyle is convenient and safe, with excellent public transport, diverse food, shopping, parks, and entertainment, though accommodation and daily expenses can be high. Most foreign employees require an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on salary, qualifications, and occupation. Before relocating, confirm the offer, work-pass eligibility, medical requirements, housing arrangements, taxes, and insurance. Singapore has a tropical climate with year-round heat and frequent rain.
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