The Assistant Outlet Manager supports the daily operation of a restaurant, bar or dining outlet, ensuring excellent guest service, efficient staffing and compliance with hotel standards. Candidates typically need a diploma or degree in hospitality, food and beverage experience, good knowledge of service procedures and strong communication skills. Supervisory experience in a luxury hotel or high-volume restaurant is advantageous. The role expects hands-on leadership, staff coaching, accurate cash and inventory control, attention to hygiene and safety, and the ability to resolve guest concerns professionally. Flexibility to work shifts, weekends and public holidays is essential.
Shangri-La Hotels and Resorts is a leading international luxury hospitality group founded in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La is known for personalized service, comfortable properties, distinctive restaurants and strong attention to guest care. Its Malaysian portfolio includes luxury city hotels and resort properties, offering opportunities across food and beverage, rooms, culinary, events and corporate functions. Employees are generally expected to demonstrate warmth, professionalism, cultural awareness and a commitment to the company’s service philosophy. The group provides a multicultural working environment, structured operational experience and opportunities for training and career progression within hospitality.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, events and retail, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Its island lifestyle ranges from Langkawi’s relaxed beaches and diving activities to Penang’s heritage culture and lively food scene. Daily life is generally affordable compared with many international destinations, although major cities and resort areas can cost more. Malaysia is multicultural, with Malay, Chinese, Indian and indigenous traditions reflected in food, festivals and language. Foreign employees normally need an employment pass arranged and sponsored by their employer before starting work. Requirements depend on nationality, salary and position, and approval should be confirmed with the company or Malaysian immigration authorities. Relocating staff should budget for accommodation deposits, healthcare, transport and insurance, and check whether staff housing or meals are included.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...