The Events Manager, RSR & GSH is responsible for planning, coordinating and delivering meetings, conferences, weddings and other events for the resort and its guests. Requirements typically include a diploma or degree in hospitality, tourism, event management or a related field, together with several years of hotel or resort events experience. The candidate should have strong communication, organisation, negotiation and budgeting skills, with the ability to manage clients, suppliers and internal departments. Fluency in English is expected, while additional languages may be advantageous. The role requires a guest-focused, commercially minded professional who can meet deadlines, achieve revenue targets, solve problems calmly and ensure consistently high service standards.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is known for personalised service, comfortable surroundings and the Asian hospitality values reflected in its brand promise, Shangri-La hospitality. Its properties range from urban business hotels to beachfront resorts, providing accommodation, restaurants, wellness facilities and event services. Shangri-La also operates supporting brands and hospitality experiences designed for different guest segments. Employees generally work in multicultural environments and are expected to demonstrate professionalism, warmth, teamwork and attention to detail. In Malaysia, the company has established properties serving leisure travellers, business guests, weddings, meetings and large-scale events, offering opportunities across hotel operations, sales, culinary services and guest relations.
Malaysia offers strong opportunities in hotels, resorts, events, tourism, food and beverage, diving and guest services, especially in Kuala Lumpur, Langkawi, Penang, Sabah and Sarawak. Island life in Langkawi, Penang or nearby Sabah destinations is generally relaxed, outdoors-oriented and influenced by Malay, Chinese, Indian and Indigenous cultures. Expect tropical weather, affordable local food, a mix of modern facilities and quieter coastal communities, although transport and housing can be more limited on smaller islands. Foreign nationals normally need an employer-sponsored work permit or Employment Pass before starting work; the company usually handles the application, subject to immigration approval. Requirements vary by nationality, salary and position, so confirm details with Shangri-La and Malaysian authorities. Bring suitable professional clothing, allow time for relocation paperwork, and research accommodation, healthcare, banking and transport near the resort.
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