The Service Manager, Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods such as guest amenities, operating supplies, uniforms, equipment, and office materials. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, together with several years of purchasing experience, preferably in a hotel or resort. The candidate should understand supplier evaluation, contract negotiation, inventory control, purchasing systems, and cost management. Strong communication, organization, analytical ability, and knowledge of local and international suppliers are expected. The role also requires integrity, attention to detail, timely delivery management, and the ability to work closely with finance, operations, engineering, housekeeping, and other hotel departments.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are recognized for attentive service, comfortable surroundings, dining experiences, wellness facilities, and strong destination appeal. In the Philippines, Shangri-La operates respected properties in locations including Manila, Makati, Cebu, and Boracay. The company places emphasis on genuine hospitality, service excellence, teamwork, ethical business practices, and employee development. Procurement professionals support these standards by ensuring that hotels receive reliable, high-quality products at competitive prices while meeting operational and sustainability requirements. Benefits and working conditions vary by property, position, and experience, but employees generally work in a structured, service-focused environment with opportunities for hospitality career progression.
The Philippines offers varied opportunities in hotels, resorts, tourism, retail, shared services, logistics, and corporate procurement. Major employment centers include Metro Manila, Cebu, Clark, Davao, Boracay, and Palawan. Filipino workplace culture is generally warm, relationship-oriented, respectful, and collaborative, with English widely used in business. Lifestyle varies from busy urban living to relaxed coastal communities; food, festivals, beaches, diving, and outdoor activities are major attractions. Living costs are usually lower than in many international cities, although Manila and popular resort islands can be expensive. Foreign nationals normally need an employer-sponsored work visa or permit, while local hires must meet Philippine employment requirements. Relocating employees should confirm visa rules, accommodation, healthcare, tax obligations, transportation, and school arrangements before moving. Domestic flights and ferries connect the principal islands, but travel times can increase during rainy weather or peak seasons.
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