The Intensive Recovery & Rescue Officer is responsible for managing seriously delinquent or distressed customer accounts and supporting recovery of outstanding bank debts. Typical requirements include a diploma or bachelor’s degree, preferably in finance, business, banking, or a related field, along with experience in collections, recovery, credit operations, or field investigation. Strong negotiation, communication, analytical, and problem-solving skills are expected. The candidate should be comfortable handling difficult customer situations, conducting account reviews, coordinating recovery actions, preparing accurate reports, and meeting performance targets. Knowledge of banking procedures, Indonesian regulations, and ethical collection practices is advantageous. The role may involve field visits, travel, and working with internal teams or external agencies.
UOB Indonesia is the Indonesian operation of United Overseas Bank, a major Singapore-based banking group with a strong presence across Southeast Asia. The bank provides consumer banking, wealth management, commercial banking, corporate banking, transaction services, and financial markets solutions. In Indonesia, UOB serves individual customers, small and medium-sized enterprises, and large corporations through branches, digital channels, and relationship teams. Its activities include deposits, lending, cards, payments, cash management, investment products, and credit recovery. UOB emphasizes responsible banking, customer service, risk management, digital transformation, and employee development. The organization operates in a regulated environment and offers career opportunities in banking operations, relationship management, technology, finance, risk, compliance, and customer support. The role is likely based in Jakarta, Indonesia’s principal financial and corporate center.
Indonesia offers varied opportunities across its major islands. Java, especially Jakarta, is the main hub for banking, finance, technology, manufacturing, and corporate careers. Bali has strong tourism, hospitality, digital-work, and service opportunities, while Sumatra and Kalimantan offer roles in plantations, energy, logistics, mining, and infrastructure. Sulawesi and eastern Indonesia are developing in resources, fisheries, tourism, and public services. Indonesian culture values politeness, community, religious diversity, and respect for hierarchy. Lifestyle ranges from busy urban living in Jakarta to slower coastal and island communities. Living costs vary considerably; Jakarta and Bali can be expensive in popular areas. Foreign employees generally need employer sponsorship and an appropriate work permit and stay visa before starting work. Relocating to Jakarta typically involves arranging housing, healthcare, transport, tax registration, and local banking. Learning basic Bahasa Indonesia is highly beneficial for work and daily life.
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