Surveillance and Operation Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role is expected to oversee surveillance activities and operational controls, identify unusual or potentially non-compliant transactions, investigate alerts, and ensure procedures meet UOB policies and Indonesian regulatory requirements. Candidates will typically need a bachelor's degree, relevant banking, compliance, risk, audit, or operations experience, and knowledge of transaction monitoring, control frameworks, and regulatory reporting. Strong analytical, problem-solving, communication, and people-management skills are important. Professional fluency in English and Bahasa Indonesia, attention to detail, sound judgment, and the ability to work with regulators and internal stakeholders are likely expected. Experience with surveillance systems, process improvement, and financial crime controls would be advantageous.

About the employer

UOB, or United Overseas Bank, is a major Singapore-headquartered financial institution with operations across Southeast Asia, including Indonesia. The bank provides personal and business banking, corporate and commercial finance, wealth management, transaction banking, and capital markets services. UOB serves individuals, companies, institutions, and multinational clients through branches, digital platforms, and specialist teams. Following its acquisition of Citigroup's consumer banking operations in Indonesia, UOB expanded its local customer base and product capabilities. The bank emphasizes prudent risk management, regulatory compliance, service quality, digital development, and sustainable growth. Its Jakarta operations support a broad range of banking activities and offer opportunities in compliance, operations, technology, relationship management, finance, and risk. Employees generally work in a structured, performance-focused environment with regional exposure and collaboration across UOB's Southeast Asian network.