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Surveillance and Operation Manager

Indonesia UOB Bank IDR 25,000,000–45,000,000 per month, plus benefits and possible bonus*
Job Description

The role is expected to oversee surveillance activities and operational controls, identify unusual or potentially non-compliant transactions, investigate alerts, and ensure procedures meet UOB policies and Indonesian regulatory requirements. Candidates will typically need a bachelor's degree, relevant banking, compliance, risk, audit, or operations experience, and knowledge of transaction monitoring, control frameworks, and regulatory reporting. Strong analytical, problem-solving, communication, and people-management skills are important. Professional fluency in English and Bahasa Indonesia, attention to detail, sound judgment, and the ability to work with regulators and internal stakeholders are likely expected. Experience with surveillance systems, process improvement, and financial crime controls would be advantageous.

Company Info

UOB, or United Overseas Bank, is a major Singapore-headquartered financial institution with operations across Southeast Asia, including Indonesia. The bank provides personal and business banking, corporate and commercial finance, wealth management, transaction banking, and capital markets services. UOB serves individuals, companies, institutions, and multinational clients through branches, digital platforms, and specialist teams. Following its acquisition of Citigroup's consumer banking operations in Indonesia, UOB expanded its local customer base and product capabilities. The bank emphasizes prudent risk management, regulatory compliance, service quality, digital development, and sustainable growth. Its Jakarta operations support a broad range of banking activities and offer opportunities in compliance, operations, technology, relationship management, finance, and risk. Employees generally work in a structured, performance-focused environment with regional exposure and collaboration across UOB's Southeast Asian network.

Destination Guide

Indonesia offers varied career opportunities across Java, Sumatra, Bali, Kalimantan, Sulawesi, and other islands. Jakarta, on Java, is the country's main financial center and provides the strongest market for banking, technology, consulting, and corporate roles. Bandung and Surabaya also have growing business communities, while Bali is popular for tourism, hospitality, digital work, and international living. Indonesian culture values community, respect for hierarchy, religious diversity, and hospitality. Lifestyle ranges from busy metropolitan living to quieter coastal or island communities, with generally affordable food and services, although Jakarta housing and commuting can be expensive. Foreign employees normally need an employer-sponsored work permit and appropriate visa, with immigration and employment approvals arranged before starting work. Relocating candidates should budget for housing, healthcare, transport, insurance, and language learning. Bahasa Indonesia is useful for daily life, while English is common in multinational workplaces.

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