Personal Banker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Personal Banker role at UOB in Alor Setar focuses on acquiring and managing retail customers, understanding their financial needs, and recommending suitable deposit, lending, investment, insurance, and wealth products. Candidates are generally expected to have a diploma or degree, preferably in banking, finance, business, or a related field, along with sales or customer-service experience. Strong communication, relationship-building, negotiation, and presentation skills are important. The candidate should be target-oriented, professional, customer-focused, and comfortable developing new business through referrals and community networks. Knowledge of banking products, compliance requirements, and basic financial planning is advantageous. A positive attitude, integrity, and willingness to work in a branch-based environment are also expected.

About the employer

United Overseas Bank (UOB) is a major Singapore-headquartered bank with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China, Hong Kong, Japan, Australia, the United Kingdom, and the United States. Established in 1935, the group provides personal and commercial banking, wealth management, corporate banking, investment banking, and treasury services. UOB Malaysia serves individuals, small businesses, commercial clients, and large corporations through branches and digital channels. Its retail business offers deposits, cards, loans, insurance, investments, and other financial solutions. The bank places emphasis on customer relationships, responsible banking, digital transformation, risk management, and regulatory compliance. Employees typically work in a structured banking environment with performance targets, product training, and opportunities to progress across branch banking, sales, operations, and specialist financial-services functions.