This role supports DHL’s sales organization through sales planning, performance analysis, target setting, pipeline management, forecasting, reporting, and coordination with commercial teams. As a Section Chief or Assistant Manager, the successful candidate is expected to improve sales processes, translate business strategy into practical plans, monitor key performance indicators, and provide reliable insights to management. Requirements typically include several years of experience in sales planning, sales operations, business development, or commercial analysis; strong Excel and presentation skills; and the ability to communicate effectively with internal stakeholders. Experience in logistics, supply chain, CRM systems, or multinational companies is advantageous. Business-level Japanese is essential, while English communication skills are likely expected in DHL’s international environment.
DHL is a global logistics and supply chain company operating across international express delivery, freight forwarding, contract logistics, and e-commerce solutions. It is part of DHL Group, headquartered in Germany, and serves customers in more than 220 countries and territories. In Japan, DHL supports businesses with time-critical international shipping, customs services, warehousing, transportation, and supply chain management. The company is known for its large international network, technology-enabled operations, and focus on customer service and sustainability. Employees typically work in a multicultural environment and may collaborate with regional and global teams. Commercial positions often involve coordinating sales strategy, customer development, pricing, operational capabilities, and performance reporting. DHL commonly values integrity, teamwork, customer focus, accountability, and continuous improvement.
Japan offers strong opportunities in logistics, technology, manufacturing, finance, tourism, and international business, especially around Tokyo, Osaka, Nagoya, and major port cities. The culture generally values punctuality, respect, teamwork, and careful attention to detail. Daily life is safe and convenient, with excellent public transport, reliable services, and varied housing, food, and entertainment options, although Tokyo and other major cities can be expensive. Japan consists of four main islands—Honshu, Hokkaido, Kyushu, and Shikoku—plus many smaller islands, each offering different climates and lifestyles. Foreign employees usually need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services status, with eligibility depending on education and experience. Relocation normally requires a residence card, local registration, health insurance, and a bank account. Learning Japanese is highly beneficial for workplace integration and everyday tasks.
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