The NCG Specialist supports DHL’s Network Control Group, helping monitor and coordinate aviation and transportation activities across the network. Typical requirements include experience in logistics, airline operations, transport control, or a related environment; strong communication and coordination skills; good knowledge of operational systems and Microsoft Office; and the ability to analyse information and make timely decisions. Candidates are expected to work accurately under pressure, manage changing priorities, communicate with operational teams and service providers, and support reliable, on-time network performance. Shift work, including nights, weekends, and public holidays, may be required because of the continuous nature of aviation operations. Relevant aviation, logistics, or control-room experience is advantageous.
DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its services include express parcel delivery, freight forwarding, contract logistics, supply-chain management, e-commerce logistics, and specialist transport solutions. DHL is part of DHL Group and employs hundreds of thousands of people worldwide. In the United Kingdom, the company operates aircraft, depots, warehouses, delivery networks, service centres, and corporate functions. Its aviation and express operations depend on tightly coordinated teams that manage shipments, flight schedules, customs processes, transport capacity, and customer commitments. DHL promotes operational excellence, safety, sustainability, inclusion, and employee development. Benefits commonly vary by role and location but may include pension contributions, healthcare or wellbeing support, employee discounts, training, and opportunities for internal progression.
The United Kingdom offers strong opportunities in logistics, aviation, freight forwarding, warehousing, technology, finance, and customer operations, particularly around London, Heathrow, the Midlands, Manchester, and major ports. Workplace culture is generally professional but relatively informal, with emphasis on punctuality, clear communication, safety, and teamwork. Lifestyle ranges from busy city living to quieter coastal and rural communities; public transport is useful in cities, while a car may help outside them. Living costs are highest in London and the South East. Most overseas candidates need permission to work before starting. A Skilled Worker visa may be possible for eligible occupations and approved sponsors, but sponsorship is role-specific and never guaranteed. Applicants should check the latest UK Home Office rules, salary thresholds, and DHL’s sponsorship policy. Relocation planning should include accommodation, National Insurance, banking, tax, healthcare access, and right-to-work documentation.
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