CSR - Teller, Bacolod - Capitol Branch

Job Description

The CSR-Teller role serves customers at Metrobank’s Bacolod Capitol Branch by processing deposits, withdrawals, payments, account transactions, and other branch requests accurately and efficiently. Candidates are generally expected to hold a bachelor’s degree, preferably in business, finance, accounting, or a related field, although relevant customer-service or cash-handling experience may also be useful. The position requires strong numerical ability, attention to detail, integrity, clear communication, and a professional, customer-focused attitude. The successful candidate should be comfortable handling cash, following banking controls and procedures, meeting service standards, maintaining confidentiality, and working collaboratively in a busy branch environment. Flexibility, willingness to learn banking products, and readiness to support sales or other branch activities are also important.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ major universal banks. Established in 1962, it provides services to individual consumers, businesses, institutions, and government-related clients. Its offerings include deposits, loans, credit cards, payments, treasury services, investment products, and digital banking solutions. Metrobank operates through a nationwide network of branches, ATMs, and electronic channels, serving customers in major cities and regional communities such as Bacolod. The bank is known for its focus on financial stability, customer service, corporate banking, and long-term relationships. Employees typically work in structured, regulated environments where accuracy, professionalism, confidentiality, compliance, and service quality are important. A branch CSR-Teller contributes directly to the daily customer experience while helping ensure that transactions are completed safely and efficiently.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, retail, logistics, and manufacturing. Metro Manila and Cebu have the broadest corporate markets, while Iloilo, Bacolod, Davao, and other regional cities provide growing opportunities with generally lower living costs. Filipino culture is warm, family-oriented, community-minded, and strongly influenced by English, Spanish, Asian, and indigenous traditions. Lifestyle ranges from busy urban living to relaxed coastal or provincial communities, with varied food, festivals, beaches, and outdoor activities. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, while short-term visitors cannot legally work. Relocating involves arranging accommodation, healthcare, banking, transportation, and tax registration. English is widely used in workplaces, but learning basic Filipino phrases helps daily integration. Local salaries should be compared with housing, transport, and healthcare costs before accepting an offer.