The Customer Service Representative–Teller serves branch customers by processing deposits, withdrawals, payments, fund transfers, account requests, and other over-the-counter transactions accurately and efficiently. Requirements typically include a bachelor's degree, preferably in business, finance, accounting, or a related field; strong numerical and communication skills; customer-service experience; computer literacy; and willingness to work in a branch environment. The candidate is expected to maintain cash and transaction accuracy, follow banking policies and regulatory controls, protect customer information, identify service opportunities, resolve routine concerns professionally, and support branch sales and service targets. Reliability, integrity, attention to detail, and a polished customer-facing manner are essential.
Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines' largest universal banks. Established in 1962, it provides retail and commercial banking, corporate finance, treasury, investment banking, wealth management, digital banking, and other financial services to individuals, businesses, and institutions. Its nationwide branch network supports everyday banking needs, including deposits, payments, loans, remittances, and account servicing. Metrobank is recognized as a major Philippine financial institution with a strong focus on customer service, responsible banking, operational controls, and digital transformation. Employees generally work in structured branch and corporate environments, with opportunities for training, internal mobility, and career development. Benefits may include government-mandated coverage, health support, leave privileges, incentives, and performance-based compensation, depending on employment status and company policy.
The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, and retail opportunities, especially in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, English-friendly, and respectful, making workplace integration relatively easy for newcomers. Lifestyle varies from busy urban living and shopping malls to relaxed coastal communities, with affordable local food and transport but higher housing costs in central Manila. The country has more than 7,000 islands, including Luzon, Visayas, and Mindanao, each offering distinct landscapes, traditions, and travel experiences. Foreign professionals normally need an employer-sponsored work visa or permit, while short-term visitors cannot legally work. Relocating employees should arrange an employment contract, immigration support, health insurance, housing, tax registration, and authenticated documents before arrival. Traffic, tropical weather, occasional typhoons, and regional infrastructure differences should be considered when choosing a work location.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...