Branch Head, Del Monte - Masambong Branch

Role summary

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The Branch Head leads the day-to-day operations of Metrobank’s Del Monte–Masambong Branch in Quezon City. Requirements typically include a bachelor’s degree, relevant banking or financial-services experience, leadership capability, and strong knowledge of branch sales, customer service, account management, and operational controls. The successful candidate is expected to achieve branch targets, develop relationships with individuals and businesses, coach employees, maintain service quality, ensure compliance with banking regulations, manage risks, and represent Metrobank professionally in the local community. Strong communication, decision-making, problem-solving, and business-development skills are important. Experience supervising branch staff and meeting deposit, loan, and other product targets is generally preferred.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides retail and corporate banking, commercial lending, treasury, investment banking, wealth management, payments, and digital financial services. Through its nationwide branch network and electronic channels, Metrobank serves individuals, entrepreneurs, small and medium-sized businesses, large corporations, and institutional clients. The bank is part of the Metrobank Group, which also has interests in financial and related services. Metrobank promotes customer-focused service, responsible banking, innovation, teamwork, and professional development. A branch-head position typically combines business generation with people leadership, operational oversight, customer relationship management, and strict adherence to internal policies and Bangko Sentral ng Pilipinas requirements.