Relationship Associate - Caloocan

Role summary

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The Relationship Associate supports Metrobank’s branch relationship managers by developing and maintaining client relationships, identifying customer needs, promoting banking products, assisting with account opening and documentation, and helping achieve sales and service targets. Candidates typically need a bachelor’s degree, preferably in business, finance, marketing, or a related field, along with strong communication, customer service, and organizational skills. Banking, sales, or relationship-management experience is advantageous, although motivated fresh graduates may also be considered. The role expects professionalism, accuracy, initiative, teamwork, ethical conduct, and the ability to handle customer concerns while meeting performance goals. Availability to work in or near Caloocan and interact regularly with branch customers is expected.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ major universal banks. Established in 1962, it provides services to individual customers, businesses, corporations, and institutional clients through branches, digital channels, and specialized financial units. Its offerings include deposits, loans, credit cards, payments, investment products, treasury services, and wealth management. Metrobank is recognized as a significant financial institution in the country and serves customers across many Philippine communities, including major urban centers such as Metro Manila. Employees typically work in a structured banking environment emphasizing customer service, responsible financial practices, compliance, teamwork, and business growth. The bank also invests in digital banking and modern financial solutions while maintaining a broad branch network for customers who prefer in-person service.