CSR - Teller, Cebu - Guadalupe Branch

Job Description

The CSR-Teller handles routine branch transactions such as deposits, withdrawals, payments, account servicing, cash balancing, and customer inquiries. Candidates typically need a bachelor’s degree, strong numerical and communication skills, attention to detail, and a willingness to work in a branch environment. Cash-handling or banking experience is useful but may not always be required for entry-level applicants. The role expects integrity, accuracy, professional customer service, compliance with banking controls, confidentiality, and the ability to meet service standards while managing transactions efficiently. Flexibility, teamwork, and readiness to support other branch activities are also important.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services to individuals, businesses, institutions, and government clients. Its offerings include deposits, consumer loans, credit cards, payments, corporate and commercial banking, treasury services, investment banking, and wealth management. Metrobank operates through a nationwide network of branches and digital channels, serving customers across major Philippine cities and provinces. The bank is known as a major local financial institution and an important employer in the country’s banking sector. Employees commonly work in customer service, branch operations, technology, risk, finance, sales, and relationship management. Benefits and compensation may vary by position, location, qualifications, and employment status, but banking roles generally include statutory benefits and may include medical coverage, incentives, or other company programs.

Destination Guide

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, retail, and logistics opportunities, especially in Metro Manila, Cebu, Davao, and other urban centers. Cebu has a relaxed city lifestyle, growing commercial districts, beaches nearby, and a strong English-speaking workforce. Filipino culture values hospitality, family, community, festivals, and respectful communication. Living costs are generally lower than in many Western countries, although rent and transport vary widely by city. Foreign nationals normally need an employer-sponsored work visa or appropriate employment authority before starting paid work; requirements depend on nationality, contract, and role. New arrivals should check current rules with the Bureau of Immigration and their employer. Relocation planning should include accommodation, health insurance, transport, banking arrangements, and possible typhoon or flood risks. Learning basic Filipino expressions and respecting local customs can make workplace and community integration easier.