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Reservation Manager

Indonesia KARV A Luxury Collection Resort & Spa Jimbaran IDR 10,000,000–18,000,000 per month, potentially with service charge and benefits*
Job Description

The Reservation Manager oversees the resort’s reservations operation, ensuring accurate bookings, strong guest service, and effective room inventory management. Typical requirements include previous experience in hotel reservations or front office operations, preferably in a luxury or international property; strong knowledge of reservation systems, distribution channels, and hotel procedures; good English communication skills; and the ability to lead and coach a team. The successful candidate is expected to maintain high booking accuracy, maximise occupancy and room revenue, coordinate closely with Front Office, Sales, Revenue Management, and Housekeeping, and handle guest enquiries or booking issues professionally. Attention to detail, commercial awareness, problem-solving ability, and flexibility to work shifts, weekends, and public holidays are important.

Company Info

KARV A Luxury Collection Resort & Spa Jimbaran is presented as a luxury hospitality property in Jimbaran, Bali, operating within Marriott International’s Luxury Collection portfolio. Luxury Collection hotels are designed around distinctive destinations, local character, refined accommodation, personalised service, and memorable guest experiences. A Jimbaran resort would typically serve international leisure travellers, couples, families, groups, and guests seeking wellness, relaxation, and high-quality dining near Bali’s southern beaches. Employees can expect an international working environment, structured hotel standards, and collaboration across rooms, food and beverage, spa, sales, and guest services. Marriott properties commonly provide training, career development, employee travel programmes, and other benefits, although exact conditions depend on the local operator and employment contract. The resort’s success relies on combining Balinese hospitality with consistent luxury service and efficient commercial operations.

Destination Guide

Bali is Indonesia’s most established tourism island and offers opportunities in hotels, villas, restaurants, wellness, events, travel services, and property management. Jimbaran is quieter than central Kuta or Seminyak, with a relaxed coastal lifestyle, seafood restaurants, temples, and convenient access to the airport and South Bali beaches. The culture values respect, community, religious ceremonies, and courteous communication; newcomers should dress modestly at temples and observe local customs. Living costs vary, with accommodation and imported goods generally more expensive in popular expatriate areas. Foreign employees normally need employer sponsorship and an appropriate Indonesian work permit and limited-stay visa, commonly arranged through the hiring company. Working without proper authorization is not permitted. Before relocating, confirm salary, service charge, accommodation, insurance, visa support, transport, working hours, and contract terms. Basic Indonesian language skills are useful, while English is widely used in international resorts.

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