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Assistant Front Office Manager - Four Points by Sheraton Boracay

Philippines Four Points by Sheraton Boracay PHP 30,000–PHP 45,000 per month, plus possible service charge and benefits*
Job Description

The Assistant Front Office Manager supports the Front Office Manager in overseeing reception, guest services, concierge, cashiering, and daily lobby operations. Requirements typically include a degree or diploma in hospitality or a related field, previous front-office supervisory experience, strong communication skills, and familiarity with hotel property-management systems. Fluency in English and professional guest-service standards are expected; knowledge of local languages is an advantage. The successful candidate should be organized, calm under pressure, confident in handling complaints, and available to work rotating shifts, weekends, and holidays. Leadership, staff coaching, accurate reporting, and a genuine commitment to Marriott service standards are essential.

Company Info

Four Points by Sheraton Boracay is a Marriott International hotel located near Newcoast Beach in Boracay, one of the Philippines’ best-known resort destinations. The property combines the relaxed, social character associated with Four Points with modern rooms, dining venues, recreational facilities, and event services. It serves leisure travelers, families, groups, and business guests seeking a quieter alternative to the island’s busiest beachfront areas. As part of Marriott International, the hotel follows global standards for guest service, safety, training, and operational quality. Employees may benefit from structured development programs, employee travel offers, and opportunities to move within Marriott’s international hotel network. The resort environment requires flexibility, teamwork, cultural awareness, and a strong focus on guest satisfaction, particularly during peak travel periods and holidays.

Destination Guide

The Philippines offers hospitality, tourism, food and beverage, marine recreation, retail, and remote-work opportunities across islands such as Boracay, Cebu, Palawan, Bohol, and Siargao. Boracay has a lively resort lifestyle, white-sand beaches, water activities, nightlife, and a strong seasonal tourism economy, though housing and daily expenses can be higher than in smaller provincial areas. Filipino culture is welcoming, community-oriented, and family-focused; English is widely used in workplaces. Overseas candidates normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) pre-arranged employment visa. A tourist entry does not authorize employment. Before relocating, confirm salary, service-charge policy, accommodation, transportation, medical coverage, and contract terms. Weather is tropical, with a rainy season and occasional typhoons, so travel and housing plans should allow for disruptions.

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