Digital Marketing Manager

Job Description

The Digital Marketing Manager is expected to plan and manage digital campaigns that increase hotel awareness, bookings, and revenue. Typical requirements include experience in hotel, tourism, or consumer marketing; strong knowledge of social media, search marketing, online advertising, content planning, analytics, and website management; and excellent written and spoken English. Familiarity with Marriott systems, brand standards, market trends, and campaign reporting is advantageous. The successful candidate should be creative, commercially minded, organized, and comfortable working with sales, revenue management, public relations, and hotel operations. They will be expected to manage agencies and suppliers, track campaign performance, protect brand standards, and turn digital insights into practical business results.

Company Info

Aloft by Marriott Surabaya Pakuwon City is part of Aloft Hotels, Marriott International’s contemporary lifestyle brand. Aloft properties are designed for modern travelers, combining stylish design, technology, social spaces, music, and an energetic atmosphere. The Surabaya hotel is associated with Pakuwon City, a growing mixed-use destination in East Surabaya, and is positioned to serve business travelers, leisure guests, and local events. As a Marriott property, it operates within internationally recognized standards for guest service, brand presentation, training, ethics, and business performance. Employees typically work in a multicultural hospitality environment and may receive access to Marriott training, career development, employee travel programs, and other hotel benefits, subject to local policy. The marketing team supports room sales, food and beverage promotions, events, reputation management, and the hotel’s digital presence.

Destination Guide

Indonesia offers hospitality and digital-marketing opportunities across Java, Bali, Lombok, Batam, and other tourism destinations. Surabaya, on Java, is a major commercial city with a more urban and business-focused lifestyle than Bali, while Bali and Lombok provide stronger resort and tourism exposure. Indonesian workplaces value courtesy, teamwork, hierarchy, and respectful communication; English is important in international hotels, while Bahasa Indonesia helps with daily life. Living costs vary, with accommodation generally higher in Bali and central Jakarta than in Surabaya. Foreign employees normally need employer sponsorship and the appropriate work and stay permits, commonly arranged through the company before starting work. Do not work on a tourist visa. Candidates should confirm salary, accommodation, insurance, relocation support, tax responsibilities, and permit arrangements in writing. Indonesia’s climate is tropical, and transport, healthcare access, and housing should be researched before relocating.