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Food & Beverage Service Expert

New Zealand Four Points by Sheraton Auckland Approximately NZ$24–NZ$30 per hour, or about NZ$4,150–NZ$5,200 per month before tax for full-time work*
Job Description

The Food & Beverage Service Expert provides friendly, efficient service in the hotel’s restaurants, bar, banquet areas or room service operation. Typical requirements include previous hospitality or customer-service experience, good communication skills, professional presentation, basic food and beverage knowledge, and the ability to work flexible shifts, including evenings, weekends and public holidays. The successful candidate is expected to welcome guests warmly, take and deliver orders accurately, process payments, maintain clean and well-presented service areas, follow food-safety and responsible-service standards, and work cooperatively with colleagues. A positive attitude, attention to detail, reliability and the ability to remain calm during busy periods are important.

Company Info

Four Points by Sheraton Auckland is a contemporary hotel in central Auckland, operated under Marriott International’s Four Points brand. The hotel serves business and leisure travellers and offers guest rooms, meeting facilities, dining and bar services, and convenient access to Auckland’s waterfront, shopping areas and entertainment venues. Four Points properties are known for practical comfort, approachable service and locally influenced food and beverage experiences. As part of Marriott International, the hotel provides access to a large global hospitality network, established service standards and potential career development opportunities across hotels and countries. Employees are generally expected to deliver welcoming, dependable service while supporting teamwork, guest satisfaction and operational standards. The Auckland property is a suitable workplace for people seeking experience in a busy international hotel environment.

Destination Guide

New Zealand’s North Island, where Auckland is located, offers hospitality, tourism, retail, healthcare, construction and technology opportunities. Auckland is the country’s largest and most multicultural city, with strong demand for hotel, restaurant and event staff. The lifestyle combines urban convenience with beaches, hiking trails, islands and an active outdoor culture. Māori heritage and values are an important part of national identity, while workplaces commonly value friendliness, reliability, equality and practical teamwork. Rent and living costs in Auckland can be high, so shared accommodation and careful budgeting are useful. Depending on nationality, applicants may need an Accredited Employer Work Visa, a working-holiday visa or another eligible visa. Employer sponsorship requirements vary, and applicants should check current Immigration New Zealand rules before accepting an offer. New arrivals should arrange accommodation, a tax number, a bank account and health insurance where appropriate.

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