Food & Beverage Supervisor

Job Description

The Food & Beverage Supervisor oversees daily restaurant, bar, banquet, or room-service operations at Sheraton Kuching Hotel. Requirements typically include hospitality experience, strong knowledge of food and beverage service, good communication skills, basic computer ability, and the flexibility to work shifts, weekends, and public holidays. A diploma or certificate in hospitality is advantageous. The successful candidate is expected to supervise and coach service staff, maintain Marriott and hotel service standards, manage guest requests and complaints professionally, monitor cleanliness and presentation, support stock and cash controls, and coordinate smoothly with the kitchen and other departments. Reliability, a positive attitude, attention to detail, and a genuine focus on guest satisfaction are essential.

Company Info

Sheraton Kuching Hotel is a full-service Marriott International property located in Kuching, Sarawak, Malaysia. The hotel serves business travellers, leisure guests, groups, and events, offering accommodation, dining venues, meeting facilities, and leisure amenities. As part of the Sheraton brand, it places emphasis on warm hospitality, professional service, social spaces, and a welcoming community atmosphere. Employees generally work within Marriott’s international operating standards, with opportunities to develop skills in guest service, food and beverage, events, and hotel operations. The property’s location near Kuching’s city centre makes it a useful base for experiencing Sarawak’s distinctive culture, cuisine, and natural attractions. Benefits and staff privileges may vary according to the employment contract and local policy, but hospitality roles commonly include training, uniform provision, meals or allowances, and opportunities for career progression within Marriott.

Destination Guide

Malaysia offers strong opportunities in hotels, resorts, restaurants, tourism, retail, technology, and healthcare, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Kuching. The country is culturally diverse, with Malay, Chinese, Indian, and Indigenous communities, and English is widely used in hospitality. Lifestyle costs are generally moderate, although central Kuala Lumpur and popular island destinations can be more expensive. Kuching offers a relaxed pace, affordable living, excellent local food, and access to rainforests, rivers, and cultural sites. Foreign workers normally need an employer-sponsored employment pass or relevant work permit; approval depends on nationality, job level, medical checks, and immigration requirements. Arrange the visa before starting work and confirm accommodation, transport, insurance, salary deductions, and contract terms with the employer. Malaysia is warm and humid year-round, with heavier rain during monsoon periods.