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F&B Service Expert / Restaurant Server - JW Marriott Hotel Tokyo

Japan JW Marriott Hotel Tokyo ¥220,000–¥320,000 per month, generally depending on experience, language ability, and benefits*
Job Description

The Restaurant Server is responsible for welcoming guests, taking food and beverage orders, accurately serving meals and drinks, explaining menu items, processing payments, and maintaining a clean, polished dining area. Candidates should have hospitality or restaurant experience, strong communication skills, a professional appearance, and a genuine interest in creating memorable guest experiences. Japanese-language ability is highly valuable in Tokyo, while English or other language skills may be expected in an international luxury hotel. The role requires teamwork, attention to detail, flexibility with shifts, and the ability to remain calm during busy service periods. Familiarity with food safety, allergy awareness, and responsible alcohol service is also beneficial.

Company Info

JW Marriott Hotel Tokyo is a luxury hotel operated under JW Marriott, Marriott International's premium hospitality brand. The brand is known for refined service, elegant surroundings, wellness-focused experiences, and thoughtful attention to detail. Marriott International is one of the world's largest hotel companies, with a broad portfolio of brands and properties across many countries. JW Marriott hotels typically serve international leisure travelers, business guests, groups, and high-end local clientele. Employees work in a multicultural environment with structured service standards, training opportunities, and potential career mobility within Marriott's global network. The Tokyo property places particular emphasis on Japanese hospitality, sophisticated dining, guest personalization, and consistent luxury service. Restaurant servers can gain valuable experience in international hotel operations while developing skills in food and beverage service, communication, and guest relations.

Destination Guide

Japan offers hospitality opportunities in Tokyo, Osaka, Kyoto, Okinawa, Hokkaido, and other major destinations. Hotels, restaurants, resorts, ski lodges, and tourism businesses regularly seek staff with customer-service experience, Japanese ability, and strong English or other language skills. Japanese culture values punctuality, courtesy, cleanliness, teamwork, and respect for workplace hierarchy. Tokyo provides excellent public transport, diverse dining, shopping, and entertainment, but living costs and rent are relatively high. Employees should expect long or rotating shifts in hospitality and adapt to formal service standards. Foreign workers generally need an employer-sponsored work status, commonly the Specified Skilled Worker route or an appropriate professional visa; requirements vary by role and nationality. A valid passport, contract, residence registration, health insurance, and tax enrollment are essential after arrival. Learning conversational Japanese greatly improves daily life, workplace relationships, and career prospects.

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