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Supervisor-Banquet Operations - JW Marriott Hotel

Japan JW Marriott Hotel Tokyo ¥300,000–¥450,000 per month, approximately ¥3.6–¥5.4 million per year*
Job Description

The Banquet Operations Supervisor coordinates and oversees conferences, weddings, meetings, and other catered functions at JW Marriott Hotel Tokyo. Requirements typically include previous experience in banquet, restaurant, or hotel operations; strong guest-service and team-supervision skills; good organization; and the ability to manage several activities under time pressure. Hospitality training or a related qualification is helpful. Japanese and English communication skills are likely important in an international Tokyo hotel. The successful candidate is expected to lead staff, prepare function spaces, coordinate with kitchen and event teams, maintain service and safety standards, resolve guest concerns professionally, and support smooth event delivery. Flexibility to work shifts, weekends, evenings, and holidays is essential.

Company Info

JW Marriott Hotel Tokyo is a luxury property operated under Marriott International, one of the world’s largest hospitality companies. JW Marriott hotels focus on refined service, thoughtful guest experiences, wellness, and high-quality dining. The Tokyo hotel serves international travelers, business guests, and local customers, with accommodation, restaurants, meeting facilities, and banquet services. Employees work in a multicultural environment supported by Marriott’s global training, career-development, and service standards. The company generally values professionalism, inclusion, teamwork, attention to detail, and genuine hospitality. Benefits may include staff meals, uniforms, employee hotel discounts, insurance, transportation support, bonuses, and opportunities to transfer within Marriott, although the exact package depends on the employment contract and Japanese labor regulations.

Destination Guide

Japan offers hospitality opportunities in Tokyo, Osaka, Kyoto, Okinawa, Hokkaido, and major resort areas. Hotels, restaurants, tourism companies, and event venues regularly seek guest-service, culinary, housekeeping, and management staff. Japanese workplace culture values punctuality, teamwork, politeness, and careful attention to detail. Tokyo provides excellent public transport, international communities, shopping, and dining, but housing and daily expenses are relatively high. Regional areas may offer a quieter lifestyle and lower rent. Foreign employees normally need an employer-sponsored work visa, with the Certificate of Eligibility arranged before applying at a Japanese embassy or consulate. Suitable visa categories depend on duties, qualifications, and experience; hospitality roles may require a work visa or Specified Skilled Worker status. Applicants should confirm sponsorship, salary, accommodation, taxes, insurance, working hours, and relocation assistance before accepting an offer. Learning practical Japanese greatly improves workplace communication and daily life.

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