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F&B and Event Service Expert - Waiter/Waitress/Host/Hostess

Malaysia Four Points by Sheraton Kuala Lumpur City Centre MYR 2,000–MYR 2,800 per month, potentially supplemented by service charge, incentives, meals and benefits*
Job Description

The F&B and Event Service Expert serves guests in restaurants, bars, banquets and event areas, while waiters, waitresses, hosts and hostesses support welcoming, seating, order taking, food and beverage service, payment handling and event setup. Candidates should have strong customer-service and communication skills, a professional appearance, basic food-and-beverage knowledge and the ability to work accurately in a fast-paced hotel environment. Previous hospitality or restaurant experience is advantageous, though suitable entry-level applicants may be considered. English communication is generally expected; knowledge of Malay or other languages is helpful. The role requires flexibility for weekends, public holidays and rotating shifts, plus teamwork, standing for extended periods and consistent compliance with Marriott service, hygiene and safety standards.

Company Info

Four Points by Sheraton Kuala Lumpur, City Centre is a Marriott International hotel located in central Kuala Lumpur, Malaysia. The property serves business and leisure travellers with accommodation, restaurants, bars, meeting facilities and event services. Four Points is Marriott’s approachable, value-focused brand, known for comfortable stays, friendly service, local food and a relaxed atmosphere. Hotel associates typically work within internationally recognised operating and guest-service standards while supporting a diverse range of visitors. Employees may benefit from structured training, Marriott career development opportunities, staff meals, uniform provision and hotel-related benefits, subject to local policy and employment terms. The property’s city-centre location places associates close to major offices, shopping areas, public transport, attractions and Kuala Lumpur’s lively dining scene. F&B team members are central to delivering efficient, welcoming service across daily dining and functions.

Destination Guide

Malaysia is a multicultural destination with opportunities in hotels, restaurants, tourism, retail, shared services and technology, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Although Kuala Lumpur is on the mainland, Malaysia includes popular islands such as Langkawi, Penang, Tioman and parts of the Sabah coastline. Malay, Chinese and Indian influences shape the culture, cuisine and festivals, while English is widely used in hospitality. Lifestyle costs are moderate by regional standards; Kuala Lumpur offers modern transport, shopping and nightlife, whereas island destinations provide beaches, diving and a slower pace. Foreign workers generally need an approved employment pass or sector-specific work permit arranged by the employer before starting work. Requirements depend on nationality, role, salary and immigration rules. Candidates should confirm sponsorship, accommodation, medical checks, contract terms, service charges and relocation costs with the hotel. Climate is hot and humid year-round, with seasonal monsoon rainfall.

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