The Director of Residences leads the daily operations and long-term performance of the resort’s private residences, ensuring exceptional service, owner satisfaction, property standards, and financial results. Requirements typically include substantial luxury-hospitality leadership experience, strong knowledge of residential or resort operations, excellent communication skills, commercial awareness, and the ability to manage diverse teams and stakeholder relationships. The successful candidate is expected to be highly visible, discreet, organized, service-focused, and capable of resolving complex resident concerns while maintaining Ritz-Carlton standards. Experience with budgeting, recruitment, compliance, vendor management, and owner relations is likely essential. International resort experience and familiarity with Cayman Islands regulations would be advantageous.
The Ritz-Carlton Grand Cayman is a luxury beachfront resort operated by Marriott International, one of the world’s largest hospitality companies. Located on Seven Mile Beach, the property combines high-end hotel accommodation, private residences, restaurants, spa facilities, recreation, and personalized guest services. The Ritz-Carlton brand is recognized for refined service, strong attention to detail, and a commitment to creating memorable experiences for guests and residents. Marriott provides structured training, international career opportunities, and established operational standards across its global portfolio. At Grand Cayman, associates work in a multicultural environment serving affluent leisure travelers, homeowners, families, and long-stay guests. The residence operation requires close coordination between hospitality teams, property owners, engineering, housekeeping, security, and external service providers.
Cayman Islands offers strong opportunities in tourism, hospitality, finance, real estate, retail, healthcare, and professional services. The culture is welcoming and multicultural, with a relaxed Caribbean lifestyle, excellent beaches, boating, diving, dining, and outdoor activities. Grand Cayman is well developed and generally safe, but living costs, rent, imported food, and transportation can be high. Most overseas employees require an employer-sponsored work permit, and the hiring company normally manages the application, medical checks, immigration paperwork, and related fees. Approval depends on the role, qualifications, and local labor requirements. Candidates should confirm whether accommodation, flights, health insurance, pension contributions, and relocation assistance are included. A valid passport, police clearance, references, and verified qualifications may be requested. Work permit holders should not begin employment until authorization is confirmed, and family relocation arrangements require separate immigration consideration.
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