The Reservations Manager oversees the hotel’s reservations operation, ensuring accurate bookings, strong conversion, and consistent guest service. Requirements typically include a degree or diploma in hospitality, tourism, business, or a related field; several years of hotel reservations or front-office experience; knowledge of property-management and booking systems; and strong English communication, leadership, and organizational skills. The successful candidate is expected to manage inventory and rates, coordinate with front office, sales, and revenue teams, resolve booking issues, monitor performance, train staff, and maintain Marriott service standards. Flexibility to work shifts, weekends, and holidays is usually required, along with commercial awareness and the ability to remain calm in a busy environment.
Marriott International is a global hospitality company operating a large portfolio of hotels and resorts across luxury, premium, and select-service brands. Its brands include Marriott Hotels, The Ritz-Carlton, Sheraton, Westin, Courtyard, and many others. Clark Marriott Hotel, located in Clark Freeport Zone, Pampanga, is a full-service property serving business travelers, tourists, meetings, and events. The hotel offers accommodation, dining, leisure facilities, and conference services, and operates within Marriott’s international standards for guest care, employee conduct, safety, and operational performance. Employees may benefit from structured training, career development, Marriott Bonvoy-related exposure, and opportunities to move within the group. The company generally values professionalism, inclusion, teamwork, integrity, attention to detail, and a strong commitment to creating welcoming experiences for guests.
The Philippines is an archipelago, with major employment centers on Luzon, Visayas, and Mindanao. This role is based in Clark, Luzon, a growing business and tourism hub near Angeles City and Clark International Airport. Hotel opportunities are available in reservations, front office, food and beverage, housekeeping, events, sales, and management, especially in Manila, Cebu, Boracay, Palawan, and major resort areas. Filipino culture is warm, family-oriented, hospitable, and strongly influenced by English and international traditions. Lifestyle costs in Clark are generally lower than in Manila, although rent and transport vary by location. Employees can enjoy nearby restaurants, shopping, heritage sites, and weekend trips to mountains and beaches. Foreign applicants normally need employer sponsorship, an Alien Employment Permit, and an appropriate work visa, commonly a 9(g) pre-arranged employment visa. Tourist status should not be used for employment.
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