The Guest Service Agent welcomes guests, manages check-in and check-out, handles reservations and payments, responds to requests, provides information about resort services, and resolves concerns professionally. Candidates should have hospitality or front-office experience, strong English communication skills, a friendly and confident manner, basic computer knowledge, and good attention to detail. Experience with hotel property-management systems is advantageous. The role requires flexibility to work shifts, weekends and public holidays, along with the ability to remain calm under pressure and deliver personalized service in a luxury resort environment. A genuine interest in Maldivian culture and international guest service is expected.
Sheraton Maldives Full Moon Resort & Spa is a luxury Marriott International resort located on Furanafushi Island in North Malé Atoll, close to Velana International Airport. The resort offers guest rooms and villas, restaurants and bars, spa and wellness facilities, recreation activities, meeting spaces and access to the surrounding Indian Ocean. As part of the Sheraton brand, it focuses on warm hospitality, comfortable stays and dependable service for leisure and business travelers. Employees work in a multicultural island environment and serve guests from around the world. Marriott International is one of the world's leading hospitality companies, operating a broad portfolio of hotels and resorts globally. Benefits and working conditions at the resort may include staff accommodation, meals, transportation, medical support and service charge, depending on the contract and applicable company policy.
The Maldives offers hospitality jobs in front office, food and beverage, housekeeping, diving, watersports, engineering, spa, finance and management. Resort life is international, structured and community-based, with staff accommodation and meals commonly provided. Days off may include snorkeling, diving, fishing, island excursions or relaxing on nearby beaches. Maldivian culture is shaped by Islam, family traditions, seafood cuisine and strong respect for local customs; modest dress is expected on inhabited local islands, while resort rules differ. Foreign employees generally need an employer-sponsored work permit and valid employment approval before working legally. Employers typically arrange or support the process, but requirements can include medical checks, passport documents and certified qualifications. Relocation means living on a private resort island, often away from major cities, so candidates should be comfortable with limited shopping, transport and personal space. Confirm salary, accommodation, leave, flights, insurance and visa responsibilities before accepting an offer.
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