F&B Service Expert (Supervisor)

Job Description

The F&B Service Expert (Supervisor) is responsible for supervising daily restaurant and food-and-beverage operations, coordinating team members, maintaining service standards, handling guest requests, and supporting smooth opening and closing procedures. Candidates should have experience in hotel or restaurant service, strong communication and leadership skills, and good knowledge of food safety and hospitality standards. The role requires a guest-focused attitude, professional grooming, reliability, attention to detail, and the ability to work shifts, weekends, and public holidays. Experience with point-of-sale systems and basic inventory or cash-handling procedures is advantageous. Fluency in English is generally expected, while Malay or other languages may be helpful.

Company Info

Fairfield by Marriott Chow Kit Kuala Lumpur is part of Fairfield by Marriott, an international hotel brand operated under Marriott International. Fairfield hotels focus on dependable service, comfortable accommodation, practical amenities, and welcoming hospitality for business and leisure travelers. The Chow Kit property is located in Kuala Lumpur, close to local markets, shopping areas, public transport, and major city attractions. Employees typically work within Marriott’s established service, safety, training, and guest-experience standards. The hotel environment offers opportunities to develop skills in food and beverage, front office, housekeeping, events, and wider hotel operations. Marriott is known globally for structured career development, internal mobility, brand training, and employee benefits, although specific benefits depend on the property and employment contract.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and coastal resort areas. Jobs are available in hotels, restaurants, resorts, tourism, diving, events, and guest services. Kuala Lumpur provides an urban lifestyle, efficient rail links, shopping, international dining, and lower living costs than many major global cities. Malaysia is culturally diverse, with Malay, Chinese, Indian, and Indigenous influences reflected in food, festivals, language, and daily life. Langkawi and other islands offer a slower beach lifestyle, while city locations provide stronger year-round employment. Foreign nationals generally need an employer-sponsored work permit, and the employer normally manages the application through Malaysian immigration authorities. Applicants should confirm salary, accommodation, service charge, medical coverage, and visa sponsorship before relocating. English is widely used in tourism, while Malay is the national language.