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Welcome Ambassador - Welcome Office

United Arab Emirates W Dubai-Mina Seyahi AED 4,000–7,000 per month, often with service charge, accommodation, meals, transport, medical insurance, and annual leave benefits*
Job Description

The Welcome Ambassador supports the Welcome Office by greeting guests, providing warm and personalized service, handling enquiries, assisting with arrivals and departures, and coordinating requests with relevant hotel departments. Candidates should have a friendly, professional personality, strong communication and customer-service skills, and a well-presented appearance. Previous experience in a luxury hotel, guest relations, reception, or a similar hospitality role is usually preferred. The role requires confidence dealing with international guests, attention to detail, computer literacy, and the ability to remain calm in a fast-paced environment. Flexibility to work shifts, weekends, and public holidays is expected, along with a commitment to Marriott service standards.

Company Info

W Dubai–Mina Seyahi is a luxury lifestyle hotel in Dubai, operated under the W Hotels brand by Marriott International. Located beside the Arabian Gulf, the property combines contemporary design, energetic entertainment, upscale dining, beach access, and highly personalized guest service. W Hotels is known for its bold personality, modern atmosphere, music-led experiences, and focus on creating memorable stays for international travelers. As part of Marriott International, the hotel provides employees with exposure to global hospitality standards, structured training, career development opportunities, and access to Marriott’s wider network. Team members are expected to be confident, creative, attentive, and comfortable working in a multicultural luxury environment. The Welcome Office plays an important role in shaping the guest experience from arrival through departure.

Destination Guide

The United Arab Emirates is not an island, but it offers coastal living, beaches, desert landscapes, and major hospitality hubs in Dubai and Abu Dhabi. Hotels, resorts, restaurants, airlines, cruise companies, spas, and event venues provide opportunities for international workers, particularly in guest services, food and beverage, housekeeping, culinary operations, sales, and recreation. The culture blends Emirati traditions with a large expatriate community, so respect for religion, modesty, punctuality, and professional behavior is important. Lifestyle options range from vibrant city entertainment and shopping to water sports, desert trips, and quieter residential areas. Most overseas employees require an employment visa sponsored by their employer; the company commonly arranges medical checks, Emirates ID processing, and residency formalities. Candidates should confirm accommodation, transport, insurance, flights, and contract terms before relocating. Summers are extremely hot, while winters are pleasant and popular for outdoor activities.

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