Supervisor-Training

Job Description

The Supervisor-Training supports the hotel’s learning and development activities, coordinating training sessions, maintaining attendance and training records, assisting with induction programmes, and helping departments meet Marriott service standards. Requirements typically include hospitality experience, strong communication and organisational skills, confidence presenting to employees, basic computer proficiency, and a good understanding of guest service. The successful candidate is expected to be proactive, approachable, detail-oriented, and able to work with colleagues at all levels. Flexibility, professionalism, confidentiality, and the ability to manage several training activities in a busy hotel environment are important.

Company Info

Kota Kinabalu Marriott Hotel is part of Marriott International, one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts worldwide. Located in Kota Kinabalu, Sabah, the hotel serves business travellers, leisure guests, groups, and visitors exploring Malaysian Borneo. Marriott properties generally emphasise warm hospitality, consistent service standards, employee development, and operational excellence. Employees may benefit from structured training, international service practices, career mobility, and access to Marriott’s global associate programmes, depending on local policies and role eligibility. The hotel environment is collaborative and fast-paced, with close coordination between guest services, food and beverage, rooms, events, finance, engineering, and human resources. As a training supervisor, the employee would help strengthen service quality and support the professional development of hotel colleagues.

Destination Guide

Kota Kinabalu is the gateway to Sabah and offers opportunities in hotels, resorts, restaurants, tourism, retail, transport, marine activities, and education. The lifestyle is relaxed and outdoor-focused, with access to beaches, islands, markets, Mount Kinabalu, and diverse local food. Sabah has a multicultural population, and respectful, friendly communication is highly valued; English is widely used in tourism, while Malay is the national language. Living costs are generally lower than in Kuala Lumpur, although central accommodation and imported goods can be expensive. Foreign workers normally need an employer-sponsored work permit and must meet Malaysian immigration requirements before starting employment. Employers usually guide the application process. Candidates should confirm salary, accommodation, transport, medical coverage, permit costs, and relocation support before accepting an offer.