The Duty Manager oversees hotel operations during assigned shifts, ensuring smooth coordination between front office, housekeeping, food and beverage, engineering, security, and guest services. Requirements typically include hotel or hospitality experience, strong English communication, customer-service skills, sound judgment, and the ability to supervise teams. Familiarity with hotel systems, complaint handling, emergency procedures, and operational standards is expected. The successful candidate should be confident, hands-on, well organized, and available to work rotating shifts, weekends, and public holidays. A hospitality degree or relevant supervisory experience is advantageous.
Courtyard by Marriott Phuket Chalong Bay Resort is part of Marriott International, one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries. Courtyard is Marriott's business and lifestyle-focused brand, offering comfortable accommodation, practical amenities, dining, leisure facilities, and attentive service for both business and leisure travelers. The Phuket Chalong Bay property is located in southern Phuket, close to Chalong Pier, beaches, cultural attractions, and recreational activities. Employees are generally expected to follow Marriott service standards, support teamwork, protect guest satisfaction, and maintain professional operating procedures. Marriott also provides structured career development, international hospitality exposure, and employee benefits that may vary by property and local employment conditions.
Phuket is Thailand's largest island and a major tourism and hospitality destination, with frequent opportunities in hotels, restaurants, tourism, wellness, marine activities, events, and retail. Chalong is more relaxed than Patong and is an important gateway for boat trips, diving, and visits to nearby islands. Thai culture values politeness, respect for elders, modest dress at temples, and a calm approach to communication. Life offers warm weather, beaches, outdoor activities, markets, and relatively affordable living, although popular areas can be expensive during high season. Foreign nationals normally need an employer-sponsored Non-Immigrant B visa and work permit before legally working; requirements vary by nationality and position. Relocating employees should budget for accommodation, transport, deposits, health insurance, and document processing. Learning basic Thai is highly beneficial, while English is common in international resorts.
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