This internship supports the front office team with guest check-in and check-out, answering enquiries, handling reservations, preparing guest accounts, and coordinating with housekeeping and other departments. Candidates should be studying hospitality or a related subject, have good spoken and written English, a professional appearance, basic computer skills, and a genuine interest in guest service. Arabic or other languages may be helpful. The successful candidate is expected to be friendly, reliable, well organised, flexible with shifts, and comfortable working in a busy hotel environment. Previous hotel or customer-service experience is beneficial but may not be essential. The role also requires confidentiality, attention to detail, teamwork, and a willingness to learn Marriott operating standards.
Four Points by Sheraton Bur Dubai is a midscale hotel in Dubai’s historic Bur Dubai district, operated under the Four Points by Sheraton brand and part of Marriott International. The property serves business and leisure travellers and typically offers comfortable accommodation, restaurants and bars, meeting facilities, fitness amenities, and convenient access to cultural attractions, shopping areas, and public transport. Four Points hotels focus on approachable service, practical comfort, and a relaxed atmosphere for guests. As a Marriott property, the hotel follows established international standards for service, safety, training, and professional conduct. Employees and interns can gain exposure to a multicultural hospitality operation, work alongside colleagues from many countries, and develop skills across front office, guest relations, reservations, and hotel coordination.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest number of hospitality, retail, aviation, tourism, and business opportunities. Life is modern, safe, and multicultural, with excellent public transport, shopping, beaches, restaurants, and year-round sunshine. The culture combines Islamic traditions with an international expatriate community, so modest dress in public places, respect during Ramadan, and awareness of local laws are important. Employers normally arrange a work permit and residence visa after hiring; working on a tourist visa is not permitted. Interns should confirm whether accommodation, transport, meals, insurance, and visa sponsorship are included. Dubai can be expensive, especially for housing, so budgeting is essential. A passport, authenticated education documents, medical screening, and an Emirates ID application are commonly required for relocation.
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