The Senior Sales Manager is responsible for growing hotel revenue by managing corporate, group, government and other key accounts, developing new business, conducting sales calls and representing JW Marriott Surabaya in the market. Requirements typically include a diploma or degree in hospitality, business or a related field, several years of hotel sales experience, strong knowledge of the Indonesian market and proven achievement of revenue targets. The candidate should be confident in negotiation, presentations, account management and relationship building, with excellent English and Indonesian communication skills. The role requires commercial awareness, professional grooming, teamwork, flexibility and the ability to travel locally while maintaining Marriott service standards.
JW Marriott Hotel Surabaya is a luxury five-star hotel operated under JW Marriott, part of Marriott International, one of the world's largest hospitality companies. Located in central Surabaya, the hotel serves business travelers, government and corporate clients, leisure guests, weddings and major events. Its offering generally includes upscale accommodation, restaurants and bars, meeting facilities, wellness services and personalized guest experiences. JW Marriott properties are known for refined service, attention to detail and a strong focus on associate development. Employees typically work within Marriott's global standards for hospitality, ethics, inclusion, guest satisfaction and commercial performance. The Surabaya hotel benefits from the city's importance as East Java's business and industrial hub, creating opportunities in sales, events, rooms, food and beverage, finance and hotel operations.
Indonesia is an archipelago, and this position is based in Surabaya on Java, the country's most developed and populous island. Java offers strong opportunities in hospitality, tourism, trade, technology, manufacturing and corporate sales, especially in Jakarta, Surabaya, Bandung and Bali. Surabaya has a warm tropical climate, good shopping and dining, a busy commercial environment and generally lower living costs than Jakarta or Bali. Indonesian culture values courtesy, community, modesty and respectful workplace relationships; English is useful in international hotels, while Indonesian is essential for daily life. Housing, transport and healthcare are widely available, although traffic can be heavy. Foreign hires normally need employer sponsorship, an approved work permit and a limited-stay visa or KITAS; working on a tourist visa is not permitted. Candidates should confirm current immigration rules, benefits, accommodation and relocation support directly with Marriott before accepting an offer.
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