The M Club Agent welcomes and assists guests using Marriott’s executive lounge, providing attentive check-in and check-out support, breakfast and evening service, local information, reservations, and personalized guest relations. Candidates typically need hospitality or customer-service experience, strong English communication skills, a professional appearance, and basic computer knowledge. Experience with Marriott systems or an upscale hotel is advantageous. The successful candidate is expected to be warm, discreet, detail-oriented, service-minded, and flexible with shifts, weekends, and public holidays. The role also requires teamwork, accurate handling of guest requests, and the ability to resolve concerns calmly while protecting guest privacy.
Marriott International is one of the world’s largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across numerous international brands. Its properties range from luxury and lifestyle hotels to business and extended-stay accommodation. Bangkok Marriott Hotel The Surawongse is an upscale Marriott property in Bangkok’s Bang Rak area, offering guest rooms, restaurants, meeting facilities, wellness services, and M Club executive-lounge experiences. The hotel serves business travelers, leisure guests, groups, and long-stay visitors. Marriott is known for structured training, global service standards, internal career mobility, and employee benefits that can include meals, uniforms, service charge, discounts, and healthcare depending on local policy. Employees are expected to demonstrate hospitality, inclusion, professionalism, and consistent attention to guest satisfaction.
Thailand offers hospitality opportunities in Bangkok, Phuket, Koh Samui, Krabi, Pattaya, and other resort destinations. Roles are common in hotels, restaurants, tourism, wellness, events, and guest services, with stronger seasonal demand on the islands. Thai culture values politeness, respect for elders, modest behavior, and calm communication; learning basic Thai is highly useful. Lifestyle ranges from Bangkok’s busy urban environment to relaxed beach communities, although island living can be more expensive and transport options may be limited. Foreign workers normally need an employer-sponsored Non-Immigrant B visa and a Thai work permit before legally working; requirements vary by nationality and position. Employers often assist with documentation, but candidates should confirm sponsorship, accommodation, salary, service charge, insurance, and contract terms. Bring certified documents, allow time for immigration processing, and budget for deposits and initial living expenses.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...