The Training Manager is responsible for planning, coordinating and delivering learning programs that support The Ritz-Carlton’s service standards and Marriott’s brand expectations. Requirements typically include a degree or diploma in hospitality, business, human resources or a related field, along with several years of hotel experience and previous responsibility for training or learning and development. Strong communication, presentation, coaching and organizational skills are expected. The candidate should be confident working with multicultural teams, able to assess training needs, maintain records, support onboarding and evaluate program effectiveness. Experience in a luxury hotel or resort, knowledge of Thai employment practices and proficiency in English are advantageous. The role also requires professionalism, discretion and a genuine commitment to employee growth and exceptional guest service.
The Ritz-Carlton is a globally recognized luxury hotel and resort brand operated by Marriott International. It is known for highly personalized service, elegant properties and a strong culture of employee-led hospitality. The Ritz-Carlton, Koh Samui is located on the northeastern coast of Koh Samui, Thailand, and combines luxury accommodation with landscaped grounds, restaurants, wellness facilities, beach experiences and local cultural influences. Team members are expected to deliver thoughtful, refined service while following detailed brand standards. Marriott typically provides structured career development, training resources and opportunities for international mobility. Employment packages at resort properties may include service charge, meals, uniforms, transportation or staff accommodation, although benefits vary by position and contract. The training manager supports the people and culture behind this guest experience by strengthening skills, service consistency and engagement across departments.
Koh Samui is one of Thailand’s leading resort islands, with job opportunities in hotels, restaurants, wellness, tourism, marine activities, retail and events. Hospitality roles are concentrated around Chaweng, Bophut, Choeng Mon, Lamai and the northwest coast, while luxury resorts often provide staff meals, transport or accommodation. Samui life is relaxed and outdoors-oriented, with beaches, waterfalls, temples, markets and regular ferry connections to Koh Phangan and Koh Tao. Thai culture places importance on politeness, respect, family and maintaining a calm manner; learning basic Thai is helpful. Foreign nationals generally need an employer-sponsored Non-Immigrant B visa and work permit before legally working, while requirements vary by nationality and position. Candidates should confirm current rules with the employer and Thai authorities. Living costs are moderate by international standards but higher in tourist areas, particularly during peak season.
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