Loss Prevention Officer

Job Description

The Loss Prevention Officer is responsible for protecting guests, employees, company property and hotel assets. Requirements typically include relevant security or loss-prevention experience, good communication skills, sound judgment, physical fitness, and the ability to work rotating shifts, weekends and public holidays. Familiarity with incident reporting, CCTV monitoring, emergency procedures and Malaysian safety regulations is advantageous. The successful candidate is expected to remain alert, professional and discreet, respond quickly to incidents, investigate irregularities, control access, support emergency response and maintain accurate records. Customer-service awareness, teamwork, integrity and the ability to handle confidential matters calmly are essential.

Company Info

Renaissance Kuala Lumpur Hotel & Convention Centre is a Marriott International property in central Kuala Lumpur, Malaysia. The hotel serves business and leisure travellers, meetings, conferences and social events, offering accommodation, restaurants, leisure facilities and extensive convention services. As part of the Renaissance Hotels brand, it aims to provide a distinctive, locally connected guest experience supported by professional hospitality standards. Employees generally work in a multicultural environment with opportunities to collaborate across hotel departments and access Marriott’s broader training and career-development network. The property’s location near Kuala Lumpur’s commercial, shopping and cultural districts makes it a significant employer in the city’s hospitality sector. Loss prevention staff contribute to guest safety, employee security, emergency readiness, asset protection and the smooth operation of the hotel.

Destination Guide

Malaysia offers hospitality, tourism, security, food and beverage, retail and service-sector opportunities, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Although often associated with islands, Malaysia is a mainland-and-island country with varied lifestyles, from busy urban living to relaxed coastal communities. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in hotels and business, while Malay is the official language. Living costs are moderate, though central Kuala Lumpur is more expensive. International employees normally need an employer-sponsored Employment Pass, and the employer must meet immigration and salary requirements before work begins. Dependants may require separate passes. Candidates should confirm visa rules, accommodation, transport, medical coverage and tax obligations with the employer and Malaysian authorities before relocating.