The Manager II, IT Operations Automation role is expected to lead automation initiatives that improve the reliability, efficiency, and scalability of Grab’s internal IT operations. Candidates should have strong experience in IT service management, systems administration, workflow automation, scripting, monitoring, and incident management. Familiarity with cloud platforms, APIs, DevOps practices, and tools such as Python, PowerShell, Terraform, or Ansible is valuable. The role requires people leadership, stakeholder management, analytical thinking, and the ability to translate operational challenges into practical technology solutions. The successful candidate will define automation roadmaps, improve service performance, manage risks, coach team members, and collaborate with regional technology and business teams.
Grab is a Southeast Asian technology company headquartered in Singapore and operating across mobility, food delivery, parcel delivery, digital payments, and financial services. Founded in 2012, the company has developed a widely used superapp serving consumers, drivers, merchants, and business partners across countries including Indonesia, Malaysia, Singapore, Thailand, Vietnam, and the Philippines. Indonesia is one of Grab’s largest and most important markets, with extensive operations in ride-hailing, deliveries, digital payments, and financial products. Grab promotes technology-led problem solving, customer focus, entrepreneurship, and collaboration across diverse regional teams. Employees typically work in a fast-moving environment where operational reliability, automation, data-driven decision-making, and scalable digital services are central to business growth.
Indonesia offers varied career opportunities across technology, logistics, e-commerce, finance, tourism, manufacturing, and renewable energy. Java, especially Jakarta, is the main business and technology hub, while Bandung and Surabaya also have growing professional markets. Bali provides opportunities in tourism, hospitality, digital work, and startups, although living costs can be high in popular areas. Sumatra, Kalimantan, Sulawesi, and other islands offer roles in resources, agriculture, infrastructure, shipping, and regional operations. Indonesian culture values community, respect, hospitality, and religious diversity. Lifestyle ranges from busy urban living to quieter coastal or island communities, with traffic and tropical weather important considerations. Foreign employees generally need employer sponsorship for a work visa and residence permit; working on a tourist visa is not permitted. Relocating involves health insurance, housing, tax registration, banking, and learning basic Indonesian. Jakarta is usually the practical choice for corporate technology roles.
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