The Key Accounts Associate, GfB role supports Grab for Business accounts by managing client relationships, coordinating onboarding, tracking account performance, and helping deliver corporate mobility and delivery solutions. Candidates typically need a bachelor’s degree, strong communication and organization skills, commercial awareness, and confidence using spreadsheets, CRM systems, and data reports. Experience in account management, business development, customer success, or B2B operations is advantageous. Grab expects someone who is proactive, responsive, detail-oriented, comfortable working with cross-functional teams, and able to understand customer needs and turn them into practical solutions. Fluency in English and the local language, along with the ability to manage multiple priorities in a fast-paced environment, is likely required.
Grab is a Southeast Asian technology company headquartered in Singapore. It operates a superapp offering transport, food delivery, package delivery, digital payments, financial services, and business solutions across countries including Indonesia, Vietnam, Malaysia, Thailand, the Philippines, Cambodia, and Singapore. Its Grab for Business division helps companies manage employee transportation, corporate travel, deliveries, expense control, and related payments through centralized tools. Grab is known for combining technology with local market operations, working closely with drivers, merchants, consumers, and corporate customers. The company generally promotes an entrepreneurial, data-informed, and collaborative working culture. Employees may work across commercial, operations, product, technology, and customer-focused teams, with opportunities to support services used by millions of people throughout the region.
Indonesia offers varied opportunities across Java, Bali, Sumatra, Sulawesi, and other islands. Jakarta and surrounding Java cities are the main centers for technology, finance, logistics, sales, and corporate roles, while Bali has strong opportunities in tourism, hospitality, startups, and remote-work services. Indonesian culture values hospitality, community, respect for hierarchy, and religious diversity. Lifestyle ranges from busy metropolitan living to affordable coastal or island communities, although traffic and infrastructure vary considerably. Foreign employees generally need employer sponsorship and an appropriate work visa or stay permit; working on a tourist visa is not permitted. Relocation usually involves a signed employment contract, immigration processing, health insurance, housing arrangements, and tax registration. English is common in multinational workplaces, but learning basic Bahasa Indonesia is highly beneficial. Costs are highest in Jakarta and popular Bali areas, while many other locations are more affordable.
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