Senior Program Manager - ISPD Operation Section, Information Security & Privacy Governance Department (ISPD)

Role summary

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This role manages information security and privacy governance programs within Rakuten’s ISPD Operations Section. Responsibilities likely include coordinating cross-functional initiatives, tracking risks and controls, improving security and privacy processes, preparing reports for management, and supporting compliance with internal policies and relevant regulations. Candidates are expected to have substantial experience in program or project management, ideally in information security, privacy, IT governance, or risk management. Strong stakeholder coordination, analytical, organizational, and communication skills are important. Business-level Japanese and English may be required, together with the ability to work independently, manage competing priorities, and influence teams across a large global organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and other online services. The company serves customers and businesses in Japan and international markets through well-known platforms such as Rakuten Ichiba, Rakuten Card, Rakuten Mobile, and Rakuten Travel. Rakuten promotes a membership-based ecosystem in which users can access multiple services and earn loyalty points. Its workforce is internationally oriented, with English commonly used in many corporate and technology teams. The company places strong emphasis on digital innovation, data, cybersecurity, privacy, and global business expansion, creating opportunities for professionals in technology, governance, operations, finance, marketing, and program management.