This role supports HR business partnering for Rakuten Symphony, a Rakuten Group company, on secondment in Japan. Requirements typically include several years of experience in HR, HR business partnering, or related people-management work; strong knowledge of Japanese employment practices; and excellent communication skills in Japanese and English. The successful candidate is expected to advise managers, support workforce planning, handle employee relations, contribute to organizational development, and align people strategies with business goals. The role also requires discretion, sound judgment, stakeholder-management ability, and comfort working in a technology-focused, international environment.
Rakuten, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, and online services. Rakuten Symphony is part of the group’s global technology business and develops software and services for telecommunications companies, including solutions for network automation, cloud-native operations, and mobile network management. Rakuten has an international workforce and promotes an ecosystem model in which customers and businesses use multiple connected services. The company is known for its strong technology focus, global expansion, and English-friendly workplace initiatives, although working requirements vary by department. This HR position would support people and organizational needs within Rakuten Symphony while contributing to the wider Rakuten Group.
Japan offers strong opportunities in technology, telecommunications, finance, consulting, engineering, healthcare, education, and international business. Tokyo has the largest concentration of professional roles, while Osaka, Nagoya, Fukuoka, and Sapporo offer growing alternatives. Workplace culture values reliability, teamwork, respect, and attention to detail; international companies may have more flexible and English-friendly practices. Japan provides excellent public transport, safety, healthcare, food, and cultural experiences, though housing and daily expenses can be high in Tokyo. Foreign employees generally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, with employer support and sponsorship often required. Applicants should prepare education and employment documents and check eligibility before relocating. Learning practical Japanese is highly beneficial for administration and daily life. Relocation packages, housing assistance, and language support depend on the employer and contract.
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