HR Business Partner Manager Candidate - Rakuten Symphony, Inc. (Secondment)

Role summary

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This role supports HR business partnering for Rakuten Symphony, a Rakuten Group company, on secondment in Japan. Requirements typically include several years of experience in HR, HR business partnering, or related people-management work; strong knowledge of Japanese employment practices; and excellent communication skills in Japanese and English. The successful candidate is expected to advise managers, support workforce planning, handle employee relations, contribute to organizational development, and align people strategies with business goals. The role also requires discretion, sound judgment, stakeholder-management ability, and comfort working in a technology-focused, international environment.

About the employer

Rakuten, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, and online services. Rakuten Symphony is part of the group’s global technology business and develops software and services for telecommunications companies, including solutions for network automation, cloud-native operations, and mobile network management. Rakuten has an international workforce and promotes an ecosystem model in which customers and businesses use multiple connected services. The company is known for its strong technology focus, global expansion, and English-friendly workplace initiatives, although working requirements vary by department. This HR position would support people and organizational needs within Rakuten Symphony while contributing to the wider Rakuten Group.