This role supports the planning, development, maintenance, and improvement of systems used by Rakuten Card. Responsibilities may include defining requirements, coordinating with internal stakeholders and external vendors, managing system projects, monitoring quality and security, and improving operational processes. Candidates are expected to have experience in application or system development, project coordination, requirements definition, or systems operations. Knowledge of databases, cloud services, financial systems, information security, and software development practices is valuable. Strong communication skills are important because the position involves working across Rakuten Card, Rakuten Group, and partner companies. Japanese proficiency is generally important for business coordination in Japan, while English may be useful within the international Rakuten environment.
Rakuten Group is a major Japanese technology and internet company founded in 1997. Its businesses cover e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Rakuten Card is one of Japan’s leading credit-card and payment-service providers, serving millions of customers through credit cards, financial products, loyalty programs, and online services connected to the wider Rakuten ecosystem. The company operates large-scale, security-sensitive platforms and places strong emphasis on digital transformation, data utilization, customer convenience, and operational reliability. Employees typically work in cross-functional and multicultural teams, with opportunities to collaborate across Rakuten’s many businesses. The company is headquartered in Tokyo and is known for its Englishnization policy, although the level of Japanese and English required varies by department and position.
Japan offers strong opportunities in software engineering, fintech, cloud computing, cybersecurity, telecommunications, manufacturing, and customer technology. Tokyo has the largest concentration of international employers, while Osaka, Fukuoka, Nagoya, and Sapporo also provide growing technology markets. Work culture values reliability, preparation, teamwork, and respect for hierarchy, though multinational firms often use more flexible practices. Japan’s lifestyle combines excellent public transport, safety, high-quality healthcare, seasonal food, and dense urban convenience. Housing and commuting costs are highest in Tokyo. Foreign professionals generally need an appropriate work status, such as an Engineer/Specialist in Humanities/International Services visa; employers commonly support the application after issuing a contract. Applicants should prepare academic and employment documents, and some roles require Japanese ability. Relocation usually involves arranging housing, residence registration, health insurance, a bank account, and mobile service. Japan’s islands offer varied lifestyles, from urban Tokyo to quieter regional communities.
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