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The role supports Rakuten’s Japan Privacy Group within the Information Security & Privacy Governance Department. Responsibilities include advising business teams on Japan’s APPI and international privacy requirements, conducting privacy impact assessments, reviewing data-use practices and contracts, maintaining policies and controls, supporting audits and incident response, and promoting privacy awareness. Candidates are expected to have practical privacy, legal, compliance, information-security, or governance experience, strong analytical and communication skills, and the ability to work with stakeholders across a large organization. Japanese proficiency is likely important for domestic regulations and business communication, while English skills are valuable in Rakuten’s global environment. The successful candidate should be detail-oriented, commercially aware, collaborative, and capable of translating complex privacy requirements into practical solutions.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional sports. Its membership and loyalty platform connects many of these services, allowing customers to earn and use Rakuten Points across the group. Rakuten has expanded internationally through partnerships, acquisitions, and technology investments, creating a multicultural working environment with extensive cross-border data and compliance needs. The company employs people in Japan and overseas and places strong emphasis on innovation, customer experience, information security, and responsible data use. This privacy position supports governance across Rakuten’s Japanese operations and helps the business meet evolving legal, regulatory, and customer expectations.
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