This role supports business operations for Rakuten’s MVNO partner-sales organization in Japan. Responsibilities are likely to include coordinating partner activities, maintaining sales data and reports, preparing documents and presentations, managing contracts or billing-related processes, responding to internal and partner inquiries, and improving operational workflows. Candidates should have strong organizational and communication skills, attention to detail, and the ability to coordinate with multiple teams. Experience in sales support, telecommunications, mobile services, business operations, or data administration is advantageous. Proficiency in Japanese is likely essential for partner communication, while business-level English may be useful in Rakuten’s international environment. The successful candidate is expected to work independently, manage deadlines accurately, identify operational issues, and contribute proactively to partner-sales performance.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded as an online marketplace, Rakuten has expanded into a broad ecosystem covering e-commerce, fintech, digital content, travel, advertising, communications, and mobile services. Its businesses include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Travel, and Rakuten Mobile. Rakuten Mobile operates mobile communications services in Japan and works with partners to expand customer reach and distribution. The company promotes a membership-based ecosystem in which customers can use Rakuten Points and connected services across multiple businesses. Rakuten employs a diverse workforce and has a strong focus on innovation, digital transformation, and international collaboration. Working there may offer exposure to large-scale consumer platforms, telecommunications operations, partner management, and fast-changing technology markets.
Japan offers opportunities in technology, telecommunications, e-commerce, finance, engineering, tourism, education, and healthcare, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture generally values punctuality, reliability, teamwork, respect, and careful communication, although international companies may have more flexible styles. Lifestyle ranges from dense, highly convenient city living to quieter coastal, rural, and mountain communities. Public transport is excellent, healthcare is accessible, and daily life is generally safe, though housing and commuting costs can be high in Tokyo. Foreign workers usually need an appropriate work visa, commonly sponsored by their employer; eligibility depends on qualifications and the position. A passport, Certificate of Eligibility, residence registration, health insurance, and pension enrollment are typically involved. Learning Japanese improves career prospects and everyday integration. Before relocating, candidates should confirm visa sponsorship, language expectations, benefits, housing support, taxes, and the likely work location.
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