Product Manager, Rakuten Pay (Online Payment) - Pay Product Development Department, Rakuten Payment, Inc.(Secondment)

Role summary

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This role manages product development for Rakuten Pay, an online payment service within Rakuten Payment, Inc. Responsibilities typically include defining product strategy and roadmaps, gathering customer and merchant requirements, coordinating engineers, designers, business teams and external partners, managing releases, and improving payment journeys through data and user feedback. Candidates are expected to have experience in product management, digital services, payment platforms, fintech or related technology. Strong communication, planning, analytical and problem-solving skills are important, along with the ability to work across Japanese and international teams. Knowledge of online payments, financial regulations, security, APIs or mobile and web products is advantageous. Business-level Japanese is likely required, with English useful for collaboration across Rakuten's global organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet-services company founded in 1997 and headquartered in Tokyo. Its ecosystem includes e-commerce, fintech, mobile communications, digital content, travel and professional sports. Rakuten Payment, Inc. operates payment services such as Rakuten Pay and supports transactions for consumers, merchants and businesses. Rakuten Pay is connected to the wider Rakuten ecosystem, including membership, loyalty points and financial services, helping customers pay online and in stores. The company is known for encouraging cross-business collaboration and building services around a shared customer platform. Employees may work with product, engineering, marketing, operations and compliance teams in a fast-moving environment. Rakuten's corporate language initiative also means that English may be used in some meetings and internal communication, although Japanese remains important for many Japan-based roles and local stakeholder relationships.