IT Project Manager - Information Technology Division, Rakuten General Insurance Co., Ltd.(Secondment)

Role summary

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This role manages information technology projects for Rakuten General Insurance through secondment from Rakuten. Responsibilities are likely to include project planning, requirements definition, vendor and stakeholder coordination, progress and budget control, risk management, testing, and implementation. Candidates should have practical experience managing IT projects, strong communication skills, and the ability to work with business teams, engineers, and external partners. Experience in insurance, financial services, enterprise systems, or agile and waterfall methodologies is advantageous. The successful candidate is expected to work independently, identify issues early, manage competing priorities, and deliver reliable systems aligned with business needs. Japanese communication ability is likely important, while English may be useful in Rakuten’s international environment.

About the employer

Rakuten is a major Japanese technology and internet services company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. The company connects millions of customers and businesses through services such as Rakuten Ichiba, Rakuten Card, Rakuten Mobile, and Rakuten Travel. Rakuten General Insurance is part of the group’s financial services portfolio, providing insurance products and related digital services in Japan. Rakuten is known for its membership-based ecosystem, data-driven business model, and multilingual corporate culture. Employees may work across international teams and business units, with opportunities to contribute to large-scale digital transformation projects. Working environments vary by division, but the company generally values ownership, innovation, collaboration, and customer-focused service development.