This role manages information technology projects for Rakuten General Insurance through secondment from Rakuten. Responsibilities are likely to include project planning, requirements definition, vendor and stakeholder coordination, progress and budget control, risk management, testing, and implementation. Candidates should have practical experience managing IT projects, strong communication skills, and the ability to work with business teams, engineers, and external partners. Experience in insurance, financial services, enterprise systems, or agile and waterfall methodologies is advantageous. The successful candidate is expected to work independently, identify issues early, manage competing priorities, and deliver reliable systems aligned with business needs. Japanese communication ability is likely important, while English may be useful in Rakuten’s international environment.
Rakuten is a major Japanese technology and internet services company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. The company connects millions of customers and businesses through services such as Rakuten Ichiba, Rakuten Card, Rakuten Mobile, and Rakuten Travel. Rakuten General Insurance is part of the group’s financial services portfolio, providing insurance products and related digital services in Japan. Rakuten is known for its membership-based ecosystem, data-driven business model, and multilingual corporate culture. Employees may work across international teams and business units, with opportunities to contribute to large-scale digital transformation projects. Working environments vary by division, but the company generally values ownership, innovation, collaboration, and customer-focused service development.
Japan offers strong opportunities in software development, cloud computing, cybersecurity, finance, insurance, consulting, engineering, hospitality, and international business. Tokyo and Osaka have the largest concentration of professional roles, while cities such as Fukuoka, Nagoya, Sapporo, and Sendai offer growing technology and regional opportunities. Japanese workplaces often value punctuality, teamwork, careful planning, and respect for seniority, although global companies may use more flexible practices. Lifestyle is safe, efficient, and convenient, with excellent public transport, varied food, and a high standard of public services. Living costs are highest in Tokyo, especially for housing. Most foreign professionals need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa, sponsored by an employer. Applicants should prepare qualifications, employment documents, and proof of experience. Learning Japanese improves daily life and career prospects, even when English is used at work. Relocation planning should include housing, health insurance, taxes, banking, and residence registration.
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